Resolved -
This incident has been resolved.
Aug 21, 17:47 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 21, 16:51 UTC
Identified -
The issue has been identified and a fix is being implemented.
Aug 21, 14:50 UTC
Investigating -
We are actively investigating a service disruption affecting call and interaction ingestion for Talkdesk integrations. Our engineering team is actively reviewing this and working with the TalkDesk team to identify the root cause..
Aug 21, 11:47 UTC