We have been monitoring the services and the issue has not re surfaced for over 12 hours now. While the incident is marked as resolved, we will continue to monitor.
Thanks and Regards Observe.Ai Technical Support Team
Mar 21, 03:44 UTC
Monitoring -
Dear Client,
A fix has been implemented and we are monitoring closely. In case any of the new job IDs fail, please raise a ticket with the technical support team via https://help.observe.ai/hc/en-us
Appreciate your understanding.
Thanks and Regards Observe.Ai Technical Support Team
Mar 20, 13:38 UTC
Identified -
Dear Client,
We are seeing intermittent issues with our data out APIs and the team is working on resolving the same. Please note that the ingestion and processing of interactions is not impacted and you might see an issue only while extracting data via the data out APIs.