All Systems Operational

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Uptime over the past 90 days. View historical uptime.
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Copilot Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
Standard Instance Operational
90 days ago
99.97 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.9 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
99.94 % uptime
Today
Restricted/US Instance Operational
90 days ago
99.98 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.9 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
EU Instance Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
USWest04 Operational
90 days ago
100.0 % uptime
Today
Cluster Wide Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Interactions Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 2, 2026

No incidents reported today.

Jun 1, 2026
[Standard Instance] Interaction Processing Delay
Resolved - This issue has been resolved.

If you continue to experience any issues, please contact the Technical Support team for further assistance.
Jun 1, 18:16 UTC
Identified - Mitigation steps have been applied, and new incoming calls are processing normally now. We are currently reprocessing the delayed interactions impacted during the incident window, and the affected calls should start becoming available on the dashboard over the next few hours.

We will continue to monitor the recovery and share further updates as progress is made.
May 27, 16:39 UTC
Investigating - We are currently investigating an issue impacting interaction processing. As a result, the latest interactions may be delayed from appearing on the dashboard. Our teams are actively working on mitigation and we will share further updates as they become available.
May 27, 11:45 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
[Standard Instance] Dashboard Latency
Resolved - The issue causing latency across dashboard tabs has now been resolved following the implementation of a fix. We continued monitoring the platform and services are operating normally at this time.

If the issue persists, please contact the Technical Support team for further assistance.
May 27, 15:49 UTC
Monitoring - A fix has been implemented and we are currently monitoring the results.
May 27, 13:05 UTC
Investigating - We are currently investigating an issue causing increased latency across multiple dashboard tabs. The team is actively debugging the issue and working to identify the root cause.
May 27, 12:34 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Unable to load Observe.AI dashboard
Resolved - The issue has been resolved, and we are no longer observing any related issues while monitoring the platform. Please reach out to the Technical Support team if any further issues are observed.
May 21, 18:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 14:23 UTC
Investigating - Dear Client,

We are currently investigating an issue where the Observe.AI dashboard may not be loading or displaying data as expected. Our team is actively working to identify the root cause, and we will share another update as soon as more information becomes available.
May 21, 14:16 UTC
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

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