Intermittent Connectivity Issue While Accessing the Observe.AI Dashboard
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 05, 2026 - 09:25 UTC
Update - We are continuing to investigate this issue.
Nov 05, 2026 - 08:57 UTC
Investigating - Dear Customer,

We are currently experiencing intermittent connectivity issues affecting access to the Observe.AI dashboard. Our Engineering team is actively investigating the issue and working towards restoring stable access.

We will continue to monitor the situation and share further updates as progress is made.

We apologize for the inconvenience.
Nov 05, 2026 - 08:53 UTC

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No downtime recorded on this day.
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had a major outage.
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No incidents or maintenance related to this downtime.

Nov 5, 2026

Unresolved incident: Intermittent Connectivity Issue While Accessing the Observe.AI Dashboard.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Delays in Interaction Processing
Resolved - This incident has been resolved.
Oct 23, 17:34 UTC
Update - Dear Customer,

The processing lag has been resolved, and the interactions are now expected to be processed within the usual timelines.

We are currently working on processing the affected interactions. Further updates will be shared as we make progress.
Oct 9, 17:56 UTC
Identified - Dear Customer,

We are currently experiencing delays in Interactions processing.

Our Engineering team has implemented mitigation measures and is actively working to clear the processing backlog. We expect the current backlog to be cleared within the next 3–4 hours, followed by reprocessing of affected interactions.

We will continue to monitor the situation and provide updates as progress is made.

We apologize for the inconvenience.

Thanks,
Observe.AI Team
Oct 9, 14:11 UTC

Oct 22, 2026

No incidents reported.

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