Monitoring - The system is currently stable, and error rates are back to pre-event levels. We are continuing to actively monitor the system to confirm full recovery.
Sep 03, 2026 - 23:32 UTC
Update - We are continuing to investigate this issue.
Sep 03, 2026 - 22:33 UTC
Investigating - We are currently investigating an issue where Observe.AI dashboard pages may be experiencing slower loading times or errors. Our team is actively investigating this internally, and we will provide further updates as we learn more.
Sep 03, 2026 - 22:01 UTC

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AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Copilot Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
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Calls Tab Operational
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Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
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Real-Time Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Restricted/US Instance Operational
90 days ago
99.99 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
99.97 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
EU Instance Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
USWest04 Operational
90 days ago
100.0 % uptime
Today
Cluster Wide Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Interactions Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Unresolved incident: [Multiple Instances] Increased error rates on the Observe.AI dashboard.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Resolved - This incident has been resolved.
Aug 21, 17:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 21, 16:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 21, 14:50 UTC
Investigating - We are actively investigating a service disruption affecting call and interaction ingestion for Talkdesk integrations. Our engineering team is actively reviewing this and working with the TalkDesk team to identify the root cause..
Aug 21, 11:47 UTC