Monitoring - A fix has been implemented and we are monitoring the results.
Apr 01, 2026 - 13:49 UTC
Apr 01, 2026 - 13:49 UTC
Identified - Dear Client,
We are currently investigating an issue where the Observe.AI instance may be inaccessible. The issue has been identified, and our team is actively working to mitigate it. Further updates will be shared as soon as more information becomes available.
Apr 01, 2026 - 13:32 UTC
We are currently investigating an issue where the Observe.AI instance may be inaccessible. The issue has been identified, and our team is actively working to mitigate it. Further updates will be shared as soon as more information becomes available.
Apr 01, 2026 - 13:32 UTC
About This Site
For more information visit our Help Center: https://observehelp.zendesk.com/hc/
Standard Instance
Degraded Performance
Login Page
Operational
Calls Tab
Operational
Evaluations
Operational
API
Operational
Reporting
Operational
Real-Time
Operational
Instance Wide
Degraded Performance
Restricted/US Instance
Operational
Instance Wide
Operational
Login Page
Operational
Calls Tab
Operational
Evaluations
Operational
API
Operational
Reporting
Operational
Real-Time
Operational
EU Instance
Operational
Instance Wide
Operational
Login Page
Operational
Calls Tab
Operational
Evaluations
Operational
API
Operational
Reporting
Operational
Real-Time
Operational
USWest04
Operational
Cluster Wide
Operational
Login
Operational
Interactions Tab
Operational
Evaluations
Operational
Reporting
Operational
API
Operational
System Wide
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Observe.AI Maintenance: (Planned Downtime) Apr 4, 2026 06:30-07:00 UTC
We will be undergoing a scheduled maintenance on April 4, 2026 and you might experience a downtime of 10 minutes.
Service Impact: Users may experience intermittent connectivity or brief periods of service unavailability during this window.
Posted on Mar 30, 2026 - 15:44 UTC
Service Impact: Users may experience intermittent connectivity or brief periods of service unavailability during this window.
Posted on Mar 30, 2026 - 15:44 UTC