All Systems Operational

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Uptime over the past 90 days. View historical uptime.
AI Agents Operational
Companion App Operational
Conversation Intelligence Operational
Standard Instance Operational
Login Page Operational
Calls Tab Operational
Evaluations Operational
API Operational
Reporting Operational
Real-Time Operational
Instance Wide Operational
Restricted/US Instance Operational
Instance Wide Operational
Login Page Operational
Calls Tab Operational
Evaluations Operational
API Operational
Reporting Operational
Real-Time Operational
EU Instance Operational
Instance Wide Operational
Login Page Operational
Calls Tab Operational
Evaluations Operational
API Operational
Reporting Operational
Real-Time Operational
USWest04 Operational
Cluster Wide Operational
Login Operational
Interactions Tab Operational
Evaluations Operational
Reporting Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

Interaction Processing Failures
Resolved - The issue has been addressed, and we are no longer seeing any failures. All failed interactions have been successfully reprocessed.

Please reach out to us if you experience any further issues.
Sep 11, 21:43 UTC
Monitoring - A fix has been deployed, and error rates have returned to pre-event levels. We are continuing to closely monitor the situation. Reprocessing of interactions that failed during the affected period is currently in progress.
Sep 11, 16:45 UTC
Update - We are continuing to investigate this issue.
Sep 11, 15:03 UTC
Investigating - We are investigating an issue where a subset of interactions may be failing to process and may be unavailable in the Conversation Intelligence platform.

Our team is actively working to identify the root cause and will provide further updates as more information becomes available.
Sep 11, 15:00 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

[Multiple Instances] Increased error rates on the Observe.AI dashboard
Resolved - The issue is resolved and the system is operating normally at this time.
Sep 4, 09:20 UTC
Monitoring - The system is currently stable, and error rates are back to pre-event levels. We are continuing to actively monitor the system to confirm full recovery.
Sep 3, 23:32 UTC
Update - We are continuing to investigate this issue.
Sep 3, 22:33 UTC
Investigating - We are currently investigating an issue where Observe.AI dashboard pages may be experiencing slower loading times or errors. Our team is actively investigating this internally, and we will provide further updates as we learn more.
Sep 3, 22:01 UTC

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

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