Update - Dear Customer,
The processing lag has been resolved, and the interactions are now expected to be processed within the usual timelines.
We are currently working on processing the affected interactions. Further updates will be shared as we make progress.
Oct 09, 2026 - 17:56 UTC
The processing lag has been resolved, and the interactions are now expected to be processed within the usual timelines.
We are currently working on processing the affected interactions. Further updates will be shared as we make progress.
Oct 09, 2026 - 17:56 UTC
Identified - Dear Customer,
We are currently experiencing delays in Interactions processing.
Our Engineering team has implemented mitigation measures and is actively working to clear the processing backlog. We expect the current backlog to be cleared within the next 3–4 hours, followed by reprocessing of affected interactions.
We will continue to monitor the situation and provide updates as progress is made.
We apologize for the inconvenience.
Thanks,
Observe.AI Team
Oct 09, 2026 - 14:11 UTC
We are currently experiencing delays in Interactions processing.
Our Engineering team has implemented mitigation measures and is actively working to clear the processing backlog. We expect the current backlog to be cleared within the next 3–4 hours, followed by reprocessing of affected interactions.
We will continue to monitor the situation and provide updates as progress is made.
We apologize for the inconvenience.
Thanks,
Observe.AI Team
Oct 09, 2026 - 14:11 UTC
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