[Standard Instance] Latency Issues on Observe.AI Dashboard

Incident Report for observeai

Resolved

The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center.

Observe.AI Technical Support
Posted Oct 07, 2025 - 15:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2025 - 13:49 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2025 - 13:13 UTC

Investigating

We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.
Posted Oct 07, 2025 - 12:53 UTC
This incident affected: Standard Instance (Calls Tab).