All Systems Operational

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For more information visit our Help Center: https://observehelp.zendesk.com/hc/

Uptime over the past 90 days. View historical uptime.
Standard Instance Operational
90 days ago
99.99 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab ? Operational
90 days ago
99.98 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Restricted/US Instance Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
EU Instance Operational
90 days ago
100.0 % uptime
Today
Instance Wide Operational
90 days ago
100.0 % uptime
Today
Login Page Operational
90 days ago
100.0 % uptime
Today
Calls Tab Operational
90 days ago
100.0 % uptime
Today
Evaluations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Real-Time Operational
90 days ago
100.0 % uptime
Today
System Wide Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
[SFTP Uploading] Access denied errors
Resolved - This incident has been resolved. Request you to please monitor and reach out to support via the helpcenter https://help.observe.ai/hc/en-us incase you continue to see issues with call ingestion and processing.

We apologise for the inconvenience caused in this regard.

Thanks
Observe.AI Support Team
Aug 29, 04:32 UTC
Monitoring - A fix has been implemented, and we see that the 'Access Denied' errors have stopped. We will monitor for further occurrences for a time before considering this issue resolved.
Aug 28, 23:14 UTC
Investigating - We are currently investigating an issue where you may experience 'Access Denied' errors when trying to upload files via SFTP to our systems. Our team is actively working to restore the ability to upload all files via the SFTP server once more.
Aug 28, 21:57 UTC
Aug 28, 2025
[Interaction Processing] Degraded Performance
Resolved - The issue has been resolved and calls have continued to process as expected.
Aug 28, 17:51 UTC
Update - We are continuing to monitor for any further issues.
Aug 28, 15:39 UTC
Monitoring - We have identified an issue affecting call processing, which is delaying calls from appearing on the dashboard.

Our team has resolved the issue and is working to process all calls that are in the pipeline. No calls have been lost, and every received call will be processed.
Aug 28, 15:07 UTC
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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